Privacy Policy

AAV American Pest Control

Last Updated: March 19, 2025**

1. Introduction

AAV American Pest Control ("we," "our," or "the Company") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our website, mobile applications, or when using our pest control services.

2. Information We Collect

Personal Information We may collect personal information that you voluntarily provide to us, including but not limited to: - Name, address, email address, and telephone number - Billing information and payment details - Property information relevant to pest control services - Service history and preferences - Information provided in customer communications

Automatically Collected Information When you visit our website or use our mobile applications, we may automatically collect certain information, including:
- IP address and device identifiers - Browser type and version - Operating system - Pages visited and time spent on those pages - Referral source - Location information (with your consent)

Cookies and Similar Technologies We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

3. How We Use Your Information

We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services - Processing payments and fulfilling orders - Communicating with you about appointments, services, promotions, and updates - Responding to your inquiries and customer service requests - Analyzing usage patterns to enhance user experience - Complying with legal obligations - Protecting against fraudulent or unauthorized transactions

4. Information Sharing and Disclosure

We may share your personal information with:
- Service providers and contractors who perform services on our behalf - Business partners and affiliated companies - Third-party marketing partners for promotional purposes - Legal authorities when required by law or to protect our rights - Potential buyers in the event of a business sale, merger, or acquisition

We reserve the right to share, sell, rent, or otherwise disclose your personal information to third parties for marketing or other commercial purposes, in compliance with applicable laws.

5. Mobile Communications

If you provide your mobile phone number to us, you consent to receive text messages or calls related to your service appointments, account information, and marketing communications. Standard message and data rates may apply.

Your mobile number and consent to receive mobile communications will not be shared with anyone.

6. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information - Restricting or objecting to certain processing activities - Withdrawing consent for optional processing - Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the top of this policy indicates when it was last revised. We will notify you of material changes as required by law.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
AAV American Pest Control
78-04 Jamaica Ave
Wodhaven, NY, 11421
Email: info@aavamericanpestcontrol.com
Phone: (718) 296-7633